A recent poll from Forrester Research indicates that 72% of respondents plan to increase Enterprise Content Management (ECM) use or the number of ECM deployments in the next 12 months, while only 4% plan to scale back ECM use.

The study involved more than 170 knowledge managers with decision-making roles in ECM. The study also showed that the drivers for this investment included: content sharing (61%), compliance (51%), and improved search (45%). While enterprises desire an end-to-end ECM suite that covers all content needs, in actuality they continue to have multiple ECM point products and/or suites in place. In addition, companies are also considering Software as a Service (SaaS) as ECM alternatives.

See study here.